Мegatrade, a distributor of world leading IT-producers, www.megatrade.ua, is searching for a Field Engineer with extensive experience working on-site, directing on-site functions, and enhancing efficiency and customer service.

Duties for the Field Engineer will include routine maintenance, conducting site visits, working with SLA, monitoring schedules, supervising technicians, running field operations, analyzing data, overseeing equipment maintenance, job planning, troubleshooting, and supporting overall project objectives.

Your technical expertise and experience will assist our organization in increasing customer satisfaction, improving efficiency, managing risk, diagnosing problems, and complying with conditions of the contract.

The ideal candidate for this role should possess excellent technical skills, be a good communicator, and pay meticulous attention to detail.

The exceptional Field Engineer should diagnose and resolve problems, improve efficiency, mitigate risk, encourage business growth, enhance and sustain relations with customers.

Responsibilities:
• Managing field operations.
• Overseeing repairs and maintenance.
• Identifying and solving problems.
• Conducting site inspections.

We offer:
• Full time from 9.00 to 18.00.
• Adaptation program and mentor during the probationary period.
• Personal development and career growth.
• Interesting and complex design work.
• Decent salary (negotiated at the interview).

Requirements: • Degree in Printing Engineering or related engineering field (knowledge on Ricoh or other printing brands are appreciated). • Excellent problem-solving skills. • Good communication skills, languages: English, Russian or Ukrainian is a primary language. • Strong multitasking abilities. • Analytical and critical thinking skills. • Be versatile and service oriented. • Time and task management. • Technically-savvy. • Self-motivated. • Computer literacy, self-organized, proactive. • Flexible for trips to Ukraine, Estonia, Latvia.