CRM ANALYST
Human Capital Baku Baku Customer Service
Tələblər
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Təsviri

Key responsibilities are:

· Development of analytical and statistical models to deliver customer insights

· Customer base segmentation

· Maximize customer value

· Develop business cases for new offers

· Optimization of existing CRM activities

· Monitoring of KPIs and assessment of CRM programs

· Perform timely & accurate KPI reporting on monthly basis

 

https://hcb.az/en/vacancies/jsjobs/employer/view_job/1620/5

 

Tələblər

Required Background, Skills and Knowledge:
• Education & certifications Marketing, Business Administration, Economics, Management, Applied Math, Cybernetics, Quantitative social sciences or related field;
• Experience in business analytics
• Proficiency with metrics and analytics
• Intellectual curiosity for working with very large sets of data
• Knowledge of statistical concepts
• Knowledge of the applications for Data Mining and Analysis (ex. SAS, SPSS, STATA;
• Programs and software Standard MS
• Language skills – Azeri/English/Russian - Fluent
Desired Competencies:
• Ability to work under pressure, time management & result oriented approach
• Strong analytical skills with ability to deliver insightful ideas, excited to draw finding from figures
• Excellent interpersonal, communication and presentation skills
• Proactive, responsible, attention to detail and a good team player
• Long-term strategic vision

Ümumi məlumat
Əlavə edilib: 08-05-2019
Əmək haqqı: razılaşma
Əlaqə məlumatı
Əlaqə üçün e-mail: info@hcb.az
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